Waukesha County Customer Satisfaction Survey Logo
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  • Customer Satisfaction Survey

    Waukesha County
  • Waukesha County is committed to customer service excellence. Your input is critical to maintain and improve the quality of service we deliver.

    (This survey will take approximately 1 minute to complete)

    Thank you for taking the time to provide us your feedback.

  • Department Information

  • Measurements

    Please indicate how satisfied you are with the service provided
  • Accessibility

    Please Consider...
    Were you able to reach a live person or use an electronic tool to reach someone?
    Was service information easily found on the internet or print resources?

  • Accuracy

    Please Consider...
    Did you receive the right product/service or was a variation communicated?

  • Attitude

    Please Consider...
    Was it a nice experience?
    Were the staff pleasant and courteous?

  • Timeliness

    Please Consider...
    Was the response or solution delivered when promised?
    Did staff adequately set an expectation for when the response or solution will be received?

  • Communication

    Please Consider...
    Was the right information provided at the right time?
    Did staff communicate in a way that was understandable?
    Was the staff knowledgeable about your question or concern?

  • Comments

  • If this is an emergency or to report a crime, please call 911!

    Due to the contents of your comments additional follow up is required please provide the following information so that we can contact you.

  • Should be Empty: